Customer Support

Questions? Our staff of experienced lighting professionals are ready to answer your questions to help facilitate your project.

Frequently Asked Questions

Ordering

AIR MILES® Reward Miles™

Shipping

Customer Care Request From

Changing / Cancelling an Order

After an order has been placed, we may be unable to cancel or make any changes to your order or shipping address. If your order was placed within 24 hours, you may contact Customer Care and we will do our best to see if we are able to fulfil your request, however, please note that this may not be possible.

 

For further assistance, or to cancel your online order, please contact our Customer Care team at customercare@carringtonlighting.com or at 1-855-264-543

 

Once an order is submitted it will be processed immediately, as such we may not be able to make any changes.